LONGO'S CATERING

Yes, you can view our catering menu as a PDF online, or pick up a printed copy in-store.

Yes, you can customize a catering product to accommodate dietary restrictions or other specific preferences. To customize a catering product, contact or visit your local Longo’s and speak with our team directly to place your order. While we can’t guarantee that we can meet your every request, our team will work closely with you to explore all available options and tailor a solution that best suits your needs. Please note that custom orders must be requested in-store and cannot be placed online.

Your order will be kept refrigerated, so all items will be cold at pick-up. If there are dishes you intend to serve hot, we recommend setting aside some extra time to reheat before serving. Many of our dishes are packaged for easy reheating, while others may require transferring to a pot, pan or tray.

Picking up your order is quick and easy. Upon arrival, visit our Guest Services Counter, where one of our Team Members will be happy to assist you.

If the pickup windows available online don't suit your schedule, please contact or visit your local Longo’s and speak with our team directly to place your order. We'll do our best to accommodate your preferred pickup date and time. Please note that our Guest Care team is unable to create or modify pickup windows.

Currently, orders cannot be modified after they are placed. To change your pickup date or time, you’ll need to cancel your existing order and place a new one. Since refunds are processed instantly, you can immediately place a new order with your preferred pickup window. To cancel an order, navigate to My Account then My Orders and select “Cancel” next to the order you wish to cancel. Please keep in mind that cancellations must be made at least 48 hours before your scheduled pickup time.

Currently, orders cannot be modified after they are placed. If you need to make a change to your order, you’ll need to cancel your existing order and place a new one. Since refunds are processed instantly, you can immediately place a new order including your changes. To cancel an order, navigate to My Account then My Orders and select “Cancel” next to the order you wish to cancel. Please keep in mind that cancellations must be made at least 48 hours before your scheduled pickup time.

To cancel an order, navigate to My Account then My Orders and select “Cancel” beside the order you wish to cancel. The cut-off time to cancel an order is 48 hours before the scheduled pickup time.

Occasionally, products or ingredients that were in stock when you placed your order will be out of stock when your order is being prepared for pickup. If a product or ingredient is out of stock, we will try to provide a suitable substitute, but only if you authorize it. Your substitution will always be a product of the same or better quality. If a substitution is required when preparing your order, one of our Team Members will contact you to confirm your approval before making any changes to your order. Substitute items are selected to be as close to your original product choice as possible. For example, if you preorder a cheese tray, and marble cheddar is out of stock when we’re preparing your order, we may provide you with old cheddar instead. However, we will not substitute in a completely different product such as grapes or figs, instead. Any substitutions made will not affect the price of your catering product.

For assistance with a catering order, please reach out to your Longo’s pickup location directly and one of our Team Members will be happy to assist you.

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